Thornapple Floral delivers to the following communities:
Caledonia (49316)
Hastings (49058)
Wayland (49348)
Alto (49325)
Freeport (49302)
Delivery is available Monday to Saturday. We are closed on Sunday
Same day delivery is available for all orders place by 1 pm. We can not guarantee a specific delivery time. Fast track delivery service is available on a limited basis to these areas, please call 269.795.3331 or toll free 888.795.4888 for more information.
Delivery Charges
$6.99 Delivery to 49333/Middleville zip code areas
Thornapple Kellogg Schools. Deliveries are made during school hours to the office only. Due to security, we are not allowed to present deliveries personally at the class room.
Beeler Funeral Home. Deliveries for afternoon visitation must be received by 11am to allow for viewing preparation. Any orders received after 11am will be delivered in a timely manor for the next scheduled visitation
All other zip codes: $8.99
Please call 888.795.4888 for fast track and priority deliveries to these areas.
What happens when the recipient is not home:
Every attempt is made to make your delivery on the requested day.
However, if no one is home we will attempt to leave the delivery in a secure area such as a covered porch, garage, etc. (only if we are sure they will be home that day). Hot or extreme cold, inclement weather does not allow for leaving your gift.
We will also try to leave with a close neighbor if they are willing to accept delivery. If so, we will leave a tag at the door to let them know where the delivery was left. We will also call and leave a message stating where the delivery was left.
If neither of these options are available:
We will leave a call tag and return the delivery to the store. We will also call the recipient and leave a message (if possible) requesting a return call to make arrangements for pick up or re-delivery.
We will not attempt another delivery until we hear from the recipient. We will keep trying to contact the recipient and we may call you to verify that the recipient is not out of town.
In difficult cases, additional service fees will be charged to you, due to any repeated and unsuccessful delivery attempts due to incorrect addresses or telephone numbers for the recipient.
|
